AcuRite Iris Weather Station How to & Troubleshooting Guide

As weather stations go, the AcuRite Iris weather station is very reliable. It helps to plan for outdoor activities daily. And the fact that the weather reading updates every few minutes means you will have an accurate forecast every day.

This comprehensive guide will help you master and troubleshoot your weather station.

Why is my AcuRite Iris weather station not working?

Below are some of the most common issues weather stations can have and the best solutions;

Console Issues

Console display becomes blank

Sometimes even when the console is switched on, it may not display anything, or the screen is extremely dark (see image on the right).

Cause: This can occur if the console is not being supplied with adequate power. The power cable might be loose.

Solution: Check the power supply and the cable connection. Make sure that the power supply is plugged securely into the power outlet. Next, ensure that the cable tip is fully inserted into the console and that the connection is tight.

If the console still displays blank, lightly wiggle the chord that connects it to the console. Leave the console plugged in for a few hours to charge the battery if the unit has a rechargeable battery. Otherwise, contact the manufacturer.

The Console Displays Dashes

At times, the screen of the console might not show any data. Instead, it might show dashes.

Cause: This is likely due to the sensor array not transmitting data to the console. Either the sensor array has run out of power, or an obstruction prevents the signal from reaching the console. It can also occur if the console itself is unable to receive the data or if the data storage capacity on the console has been exceeded.

Solution: Check the sensor unit thoroughly. Has it run out of battery life, or is there something obstructing the solar panels (if it has any)? If there are any metal objects anywhere between the sensor array and the console, remove them.

Also, make sure there are no dirt obstructions, such as mounds or hills. If there are, you’ll need to move the sensor array to a different location. Try experimenting with the position of the sensor array by moving it around. You may need to move it closer.

If the issue isn’t with the sensor array, you should check if the console has exceeded the storage.

The Console is Sluggish

Console operation becomes sluggish, and the screen might not be clear.

Cause: This is almost always because the temperature around the console is too low. The components are unable to function properly due to extreme cold. This is common if you keep your console outdoors.

Solution: A separate temperature sensor can be installed near your console to check the temperatures regularly. Make sure it’s a wireless thermometer so you can monitor it from indoors. If the temperature keeps dropping below operational level, you may just need to install the console indoors.

The Display Locks

Sometimes the console display can get locked up and won’t work even when the keys are pressed.

Cause: This is usually due to a power surge, which causes the software to malfunction and freeze.

Solution: The console needs to be reset. The batteries and the power supply need to be removed, and then the power must be restored to make the console work normally again. To avoid this problem, always use a surge protector when powering your console.

Odd Values are Displayed

This problem occurs mainly with weather stations capable of connecting to the internet or a computer network. As a result, the console might display odd values or might miss some values.

Cause: This issue may be encountered if the console gets synchronized with another weather station nearby.

Solution: The transmission and reception I.D.s must be changed to prevent further unnecessary synchronization.

Display’s Contrast Becomes Weak

The contrast and brightness of the console display can become weak over time.

Cause: More often than not, the batteries in the console have become weak, causing the display to malfunction.

Solution: The console batteries must be changed. If your console has a built-in rechargeable battery, check the manual to determine what type it requires. In some cases, the new battery will need to be purchased through the manufacturer.

Other defaults

Incorrect sunrise and sunset time

The console might sometimes display incorrect times of sunrise and sunset.

Cause: This usually occurs when the time settings are incorrect.

Solution: Check one or all of the ing: time zone, latitude, longitude, and daylight savings.

Wind Direction Data is Dashed

Sometimes the console is unable to display wind direction. Instead, it shows a dash sign.

Cause: If the weather station is wireless, this might be due to signal transmission failure. If the unit is cabled, then it might be due to a faulty cable. In some cases, the anemometer itself may also be the cause.

Solution: For wireless units, check the reception. If the unit is wired, then trying replacing the cable. If those steps do not work, the issue is most likely with the anemometer, and you should contact the manufacturer.

Inaccurate Heat Index Reading

The console might display a heat index reading that is too low or too high.

Cause: This may occur due to a calibration issue or problems with the temperature or humidity sensors.

Solution: Your temperature reading is also probably inaccurate—the steps above for troubleshooting the temperature sensor. Also, make sure that the humidity sensor is from any humidifiers or dehumidifiers. Recalibrate both sensors.

Inaccurate Wind Chill Reading

Sometimes the wind chill reading on the console display might be too high or too low.

Cause: The issue is with either the temperature sensor or the anemometer.

Solution: Your temperature reading may also be inaccurate—the steps above for troubleshooting the temperature sensor. Next, examine the anemometer. Is it fully intact? Check the wind speed data. If the wind speed data is also inaccurate, then you may want to contact the manufacturer to get a replacement part.

How to keep your readings accurate

The weather station sensor suit must not be installed near metal or a heat source.
The console should always be kept in the range of transmission of the sensor suite.
The calibration numbers should be checked routinely.
Batteries must be changed timely whenever necessary.
Watch out for heat sources, cold air sources, humidifiers, and dehumidifiers.

How to reset my AcuRite iris weather station

AcuRite Iris Reset

The following reset steps can be performed to correct issues of the sensor not connecting to the display. Symptoms of the sensor not connecting to the display could include:

No outdoor temperature (showing dashes).
Outdoor temperature does not change.
No rainfall measurement.
Inaccurate rainfall measurement.
No wind speed.
Inaccurate wind speed.
The outdoor temperature is -40 degrees.
The outdoor humidity reads 1%.

You would want to ensure the following first:

Verify that the A-B-C switch in the battery compartments of both the display and sensor are set to the same letter. You may choose A, B, or C; but both units must match to sync up.
Relocate the display unit and/or the AcuRite Iris sensor. Under optimal conditions, the units can be located up to 330 ft (100 m) of each other.
Units should be placed at least 3 feet (.9 m) away from electronics that may interfere with wireless communication (such as T.V.s, microwaves, computers, etc.).
Use standard alkaline batteries (or lithium batteries in the sensor when the temperature is below -4ºF/-20ºC). Do not use heavy-duty or rechargeable batteries.

NOTE: It may take approximately 5 minutes for the display unit and sensor to synchronize after replacing batteries.

Hard Reset:

Bring both the sensor and display unit together and power down by removing all batteries from each and removing the power cord.
Change the A-B-C switch on both units to a new, matching channel, then press and hold the reset button for 20 seconds if applicable.
Reinstall the batteries in the outdoor sensor.
Reinstall batteries and power cord into the display unit, then immediately press and hold the reset button again for 20 seconds if applicable.
Let the units sit within a couple of feet of each other for approximately 5 minutes or until you see a solid sensor signal.

AcuRite Iris Rain Calibration

Suppose your AcuRite Iris display unit or My AcuRite® account is reporting inaccurate rainfall readings. In that case, the rain gauge on the AcuRite Iris sensor can be calibrated to improve accuracy by following the directions below.

NOTE: The AcuRite Iris sensor comes pre-calibrated. The steps below are not required for a new sensor.

To calibrate the rain gauge on the AcuRite Iris sensor:

Items Needed:

AcuRite Iris sensor
display console
plastic cup
pin
screwdriver

Calibration steps

First, make sure the AcuRite Iris sensor is perfectly level using the built-in bubble level.
Place the display console close by so you can monitor it during the calibration process.
Make a pinhole in the bottom of a plastic cup.
Hold the cup over the rain gauge and fill it with exactly 1 cup (8 oz.) of water, allowing the water to drip into the rain gauge.
You should hear the internal buckets tip and see the water drain through the rain gauge.
A few seconds after each bucket tip, the display console will display rainfall is approximately 0.01″ or more increments.
The cup of water should take more than 20 minutes to empty; a quicker period will result in an inaccurate calibration. The point is to simulate steady rainfall. When the cup is empty of water, the display console should register 1.06.”
If the rain gauge doesn’t register close to 1.06″ after the cup is empty of water, then you should make an equal adjustment to the two calibration screws on the bottom of the AcuRite Iris sensor.
Be sure to adjust both screws to the same amount.
Turning screws clockwise will increase the rainfall amount.
While turning the screw counter-clockwise will decrease it.

Adjustment:

To adjust the rainfall reading by 2%, turn both screws evenly 1/8 of a turn.
To adjust the rainfall reading by 4%, turn both screws evenly 1/4 of a turn.
To adjust the rainfall reading by 8%, turn both screws evenly 1/2 of a turn.

There should be nearly an equal number of water drops (typically about 25 water drops) between bucket tips. If not, then adjust the calibration screws on the bottom of the AcuRite Iris sensor until an equal number of water drops are tipping the buckets.

Then, restart the calibration procedure. If you don’t hear the buckets tipping or see water dripping alternately out of each drain, there may be an issue with the rain gauge or its adjustment.

AcuRite Iris No Rainfall reading

If you have accidentally removed the calibration screws or adjusted them unevenly, the following procedure approximately resets the screws to the Factory Default.

Tighten the calibration screws fully
Unscrew them 5 1/4 full turns evenly
Clear today’s rain totals
Rock the sensor back and forth until you hear ten clicks- you may need to open up the sensor and tip the cups back and forth manually.
In a minute or so, the rain total on display should be .10 inches (every click/tip should register .01)
To increase rainfall-turn screws clockwise
To decrease rainfall- turn screws counter-clockwise

AcuRite Iris Direct to Wi-Fi 5-in-1 Weather Station Calibration

The indoor/outdoor temperature and humidity readings and the Barometric Pressure can be calibrated on display to improve accuracy. Calibration improves accuracy when 5-in-1 sensor placement or environmental factors impact your data accuracy.

Calibration Instructions for Model #01544M/#06100M:

Press AND HOLD the “▲, ” and gear buttons simultaneously for 5- 10 seconds. Note: all display data is hidden except for the value being calibrated (calibrate) will appear next to the value being calibrated.

Press the “▲”or “▼”buttons to calibrate the data value higher or lower from the actual reading.

Press the gear button to confirm the calibration adjustment.

Note: The icon remains illuminated next to calibrated values.

The preference set order is as follows:

OUTDOOR TEMPERATURE
OUTDOOR HUMIDITY
INDOOR TEMPERATURE
INDOOR HUMIDITY
BAROMETRIC PRESSURE (must be set to MANUAL mode to calibrate) *
*To change from AUTO to MANUAL pressure mode and vice versa, press AND HOLD the “gear” button for at least 10 seconds. The display indicates the current pressure mode selected “AUTO” or “MANUAL.”

NOTE: Calibrations applied only affect the readings on the indoor display and do not transfer online to My AcuRite® or WUnderground.

Pressing only the “▲”button, the display enters the historical rain data. From here, you can review the today, 48 hours, seven days, Month, Days Since Last Rain recorded, All-time, and Year totals.

Pressing only the “▼”button, you can scroll through the special weather features, Dew Point, Wind Chill, or Heat Index.

Pressing and holding the “▲”and “▼”buttons for 10 seconds, you can turn the display’s Wi-Fi feature on or off.

AcuRite Iris Shows Inaccurate Temperature or Humidity

If your AcuRite Iris Display unit or My AcuRite® account shows inaccurate outdoor temperature or outdoor humidity readings from your AcuRite Iris Weather Station, please review the troubleshooting suggestions below.

These steps may also be performed if you see the following error codes:

-40 degrees

158 degrees

1% humidity

99% humidity

If the temperature or humidity is inaccurate, please confirm the following:
Make sure both the display unit and AcuRite Iris sensor are placed away from any heat sources or vents.
Make sure both the display unit and AcuRite Iris sensor are positioned away from moisture sources.
Make sure the AcuRite Iris sensor is mounted at least 5 feet off of the ground.
Confirm the display is showing four full bars of signal strength.

A -40°/158° outdoor temperature reading or a 1%/99% outdoor humidity reading is an error code reported from the outdoor sensor and is caused by corrosion. Please follow the steps below to correct.

Open your AcuRite Iris outdoor sensor by removing the (4) four screws from the bottom. The screws toward the center of the sensor are for Rain Gauge calibration only. Do not adjust these screws.

After your sensor has been opened, remove any insects, cobwebs, or debris. An old toothbrush can help to clean out the hard-to-reach places.

Use a damp cloth to clean off the rain gauge tipping buckets. Note: The damp cloth should only be used to clean the tipping buckets. Do not use to clean any other internal components.

Once separated, open the black cover in the bottom half and locate the black/red wires connected to a skinny green or blackboard- the temperature and humidity board.

Remove this board from the slot and check for any damage or corrosion. Corrosion can cause a -40°/158° outdoor temperature reading and 1%/99% outdoor humidity reading.

If no damage or corrosion is found, reassemble the sensor and perform the hard reset linked below:

AcuRite Iris Reset

If you are using a High Definition display unit such as model #06058M or #06088M, please use the following reset linked below:

AcuRite Iris High Definition Display Reset

If the outdoor data remains at a -40°/158° for the outdoor temperature reading or 1%/99% for the outdoor humidity, a replacement Temperature and Humidity Board Model 11197 is suggested. Confirm your sensor’s compatibility by reviewing The Compatibility Article.

How do I reset my AcuRite iris weather station sensors

Hard Reset for Sensor Model 00592TXR/06002M

The following reset steps can be performed to correct issues of the sensor not connecting to the display. Symptoms of the sensor not connecting to the display could include:

No outdoor temperature (showing dashes).
The outdoor temperature does not change.
The outdoor temperature is -40 degrees.
The outdoor humidity reads 1%.

Note: The model number is located on the back of the sensor. If your model number is different, then reference the troubleshooting for your particular model.

Follow these steps to troubleshoot the sensor;

Confirm that the A-B-C switch in the battery compartments of both the display and sensor are set to the same letter. You may choose A, B, or C, but both units must match to sync up.
Relocate the display unit and the sensor. Under optimal conditions, the units can be located up to 330 ft (100 m) of each other.
Units should be placed at least 3 feet (.9 m) away from electronics that may interfere with wireless communication, such as T.V.s, microwaves, computers, etc.
Use standard alkaline batteries (or lithium batteries in the sensor when the temperature is below -4ºF/-20ºC). We do not recommend using heavy-duty or rechargeable batteries.

NOTE: It may take approximately 5 minutes for the display unit and sensor to synchronize after replacing batteries.

Hard Reset:

Bring both the sensor and display unit together and power down by removing all batteries from each and removing the power cord.
Change the A-B-C switch on both units to a new, matching ABC channel, then press and hold the reset button on display for 20 seconds if applicable.
Reinstall the batteries in the outdoor sensor.
Once the batteries are inserted, you should see the red LED light blink approx. Every 16 seconds on the front of the sensor. The red LED light should NOT stay on continuously.
Reinstall batteries and power cord into the display unit, then immediately press and hold the reset button again for 20 seconds if applicable.
Let the units sit within a couple of feet of each other for approximately 5 minutes or until you see a solid sensor signal on the indoor display.

Note: A replacement sensor is recommended if the outdoor temperature/humidity turns to dash lines or is still displaying an error code after performing the reset with recommended batteries. Click Here to Review the Replacement Sensor Model 00592TXR/06002M

How to calibrate AcuRite iris weather station sensors

When sensor placement or an environmental factor may impact a sensor’s readings, setting a reading calibration can improve its accuracy.

You can set the readings of a sensor to a positive or negative degree of calibration. When a reading calibration is adjusted, the reading is offset by the specified amount—for example, setting the temperature calibration to ‘-10’ results in its readings being displayed as 10 degrees less than what the sensor recorded.

NOTE: How to set the reading calibration is determined by the type of Connection Device the sensor is linked to:

AcuRite Access® – set in the profile of the sensor.

P.C. Connect Display – reading calibrations are required to be set directly in the P.C. Connect software. Then, the calibrated readings are sent to My AcuRite®.

Direct to Wi-Fi Display – set in the profile of the sensor.

When sharing with Weather Underground:

AcuRite Access® – readings sent to Weather Underground do not have calibrations applied – due to sensor readings are sent directly from the device and not My AcuRite®. Calibrated readings are only displayed in My AcuRite®.

P.C. Connect Display – when reading calibrations are set directly in the P.C. Connect software. The readings are sent with calibrations to Weather Underground and My AcuRite®.

Direct to Wi-Fi Display – readings sent to Weather Underground do not have calibrations applied – due to sensor readings are sent directly from the device and not My AcuRite®. Calibrated readings are only displayed in My AcuRite®.

My AcuRite® App: How to set the reading calibration of a sensor

From the tab/navigation bar, select Settings menu.
Select Manage Devices.
Select the name of the device the sensor is linked to.
Select the sensor and set your desired Adjustments.
Select Save to update.

How to set the reading calibration of a sensor

From the menu, select Settings > Devices.
Select the name of the device the sensor is linked to.
My Sensors and the sensor, select Edit.
Edit its calibrate setting(s). The settings available are dependent on the sensor type.
Select Save to update.

Why is my AcuRite weather station flashing?

Flashing of the outdoor temperature is an indication of wireless interference.

Follow these steps to resolve the issue;

Bring both the sensor and display unit indoors and remove batteries/power adapter from both.
Make sure the A-B-C switch on both units’ matches.
Reinstall batteries in the outdoor sensor.
Reconnect the A.C. adapter and reinstall batteries in the display unit.
Let the units sit within a couple of feet of each other for about 20 minutes to gain a strong connection.

Hard Reset for Multi-Sensor Station Models #06043M and #02059M

If a section on your multi-sensor display is;

Not receiving a signal from the sensor, or the temperature is flashing
Showing dashes
Or is not updating,

the unit may be experiencing wireless interference. And you should perform a hard reset to gain a strong connection between the units.

Verify that each sensor has a different channel selected by checking the switch position in the battery compartment.
Bring both the sensor and display together and position them side by side.
Remove all batteries from the sensor (or sensors).
Remove all batteries from the display, then press and hold the reset button for 20 seconds if applicable.
Wait 1 minute to ensure that any remaining battery power has been discharged from both units.
Reinstall batteries in the outdoor sensor (or sensors) first.
Reinstall batteries in the display last and immediately press and hold the reset button again for 20 seconds if applicable.
Let units sit within a couple of feet of each other for a few minutes to ensure a wireless signal is received. *The display should receive the signal within several minutes.
After a connection has been established, you may place the sensor (or sensors) in their intended locations.

Note: If you are pairing more than one temperature sensor with the display, the A-B-C switch positions must differ between each sensor. Try a new location for the display, the sensor, or both if the signal connection fails after the units are separated.

AcuRite Atlas outdoor sensors not working

Here are some reasons why your sensors are not working;

Battery Issues

The most straightforward approach to figuring out why the unit won’t read outdoor temperatures is to consider swapping out the batteries in the sensor for new batteries. The sensor has trouble relaying info to the unit as battery power fades since the data has to “travel” through doors and windows.

The weather also affects the batteries. Extreme cold or below zero temps over a duration has a draining effect on batteries. Use two A.A. lithium batteries, which are resistant to extreme cold.

Setup

If you swap out the batteries in the sensor, don’t forget to reset the unit by pressing the “Channel” button on the rear face of the display unit. You need to hold it down for at least three seconds to reset the sensors.

You’ll need to press the “TX” button for the display unit to search for and find the sensor’s signal. Then press the “Mode” button three times; press it once, and it gives you the humidity and temp reading, twice reads only the humidity, and three displays the temperature only.

Sensor Placement

The placement of both the sensor and the display unit plays a large part inaccurate outdoor readings. The display unit needs to be placed ideally near a window to allow for more accessible reception.

Concrete or metal paneling tends to disrupt the flow of the signal, so you want to place the unit and the sensor so that the signal path encounters the least resistance.

Place the sensor up high on an outside wall, away from any electrical interference from satellite receivers and the like. Then, try a few different locations until you find the right spot that picks up the signal.

Damaged Sensor

If fresh batteries don’t do the trick, the sensor may have become damaged. In addition, while the sensors are manufactured to be resistant to high heat and precipitation, realize they aren’t weatherproof. That rainwater may have seeped into the unit and corroded some internal components.

If you suspect this may be the case, you’ll need to purchase a replacement unit from the manufacturer and follow the instructions to configure the new sensor to the wall display.

AcuRite Atlas weather station searching for a sensor

Do the following to reconnect the sensor;

• Relocate the display unit and the outdoor sensor. The units must be within 330 ft (100 m) of each other.

• Make sure both units are placed at least 3 feet (.9 m) away from electronics that may interfere with the wireless communication, such as T.V.s, microwaves, computers, etc.

• Use standard alkaline batteries (or lithium batteries in the sensor when the temperature is below -4ºF/-20ºC). Do not use heavy-duty or rechargeable batteries.

NOTE: The display unit and sensor may take up to 20 minutes to synchronize after replacing batteries.

How to update your AcuRite Atlas weather station

The AcuRite Atlas weather station is designed to update its firmware over Wi-Fi automatically.

How to Setup Wi-Fi for the Weather Station

If your display unit has the Direct to Wi-Fi capability to stream its data to both My AcuRite® and Weather Underground, the following procedure can be used to set up this connection.

These steps are designed for use with AcuRite Iris™ display model #06100M (Bundle #01544M) and AcuRite Atlas display model #06099M (Bundle #01001M). Please follow the steps carefully, as the order is crucial to the success of the Wi-Fi setup.

Before you begin:

Pair the sensor and the display per the manual’s instruction. Confirm the display is maintaining 4 bars of signal strength and is receiving current data.
Make sure that the display unit is plugged in with the included power adapter. Unfortunately, this feature is not available when only using backup batteries.
If applicable, please make sure that you have backup batteries installed.
Find a suitable place to mount the outdoor sensor. Once the sensor is mounted, remove the rain gauge stabilizer from the sensor.
Make sure DHCP is enabled on your router. Most routers have DHCP enabled by default.
Ensure your router is broadcasting a 2.4 GHz network.
The weather station display is equipped with a Wi-Fi module that only supports 2.4 GHz wireless networks.
These products support the following security protocols on a 2.4 GHz network: WPA-TKIP, WPA2-AES-PassPhrase, WPA2-AES-PSK, Combo-WPA-TKIP, and Validation-OPEN.
If neither of these options is available, look for one that says something like WPA Personal.
Input your Wi-Fi network’s SSID (name) and Password.
Lastly, open an internet browser and type 192.168.4.1 in the URL – DO NOT PRESS ENTER

To connect your display to your Wi-Fi:

From a computer, open the network tab and click on the AcuRite Wi-Fi Display Model Number. Of course, you can also use a smartphone or tablet, but the Wi-Fi connection setup works best from a laptop or desktop computer.

If you do not see the display under your network tab, press the gear button on the AcuRite Iris™ display.
Or go to Connections in the Main Menu of the AcuRite Atlas display and select Wi-Fi Setup.
These actions reactivate the Wi-Fi feature of the displays for an additional 30 minutes and allow the display to appear on the network to reconnect.
Click the box to connect automatically.
Press the connect button for the network that includes the Display Model Number.
This will disconnect your computer/device from your internet, and the display’s network may also say No Internet.
After 20 seconds, type 192.168.4.1 t into the browser and press enter.
Once the AcuRite Wi-Fi display settings website (splash page) is open, select your Wi-Fi network’s SSID from the dropdown (if you have a 2.4 GHz and a 5 GHz, be sure to choose the 2.4 GHz), enter your Password, Station ID, and Station Key, then click save.
Your device will automatically reconnect to your Wi-Fi network.
If you cannot open the AcuRite Wi-Fi display settings website after connecting to the display, disconnect from the display under the network tab.
Open a different internet browser, enter The I.P. address 192.168.4.1 into the URL but DO NOT PRESS ENTER.
Connect to the display under the network tab and wait 20 seconds before entering the internet browser with the I.P. address entered.

NOTE: If you receive an error stating that “This site can’t be reached,” please make sure that you are still connected to the AcuRite network and not your home Wi-Fi network.

How to Add a Connection Device to My AcuRite

To access the internal splash page to make any changes to the network credentials, press and release the gear button on the front of the AcuRite Iris™ display or go to Connections in the Main Menu of the AcuRite Atlas display and select Wi-Fi Setup.

This will reactivate the Wi-Fi feature for an additional 30 minutes and allow the display to appear on the network to reconnect.

How to view the Status of a Sensor

You can view the current status of an AcuRite sensor, including its battery, wireless signal strength, and the date and time of the last reading that was sent to My AcuRite®. Viewing the status of the sensor is helpful when you are looking into an issue.

Status Color

The status color indicator next to the sensor’s name is a quick way to determine its current status.

Green – everything is operating as expected.

Yellow – a condition that may need your attention soon and should be looked into.

Red – a condition that does need your immediate attention.

Offline indicates the reading from the sensor has not been received for more than two (2) hours, and a Loss of Signal alert has been activated.

How to view the status of a sensor

From your Dashboard, in either the app or on MyAcuRite.com, select the status bar indicator located to the left of the sensor name. The status window is displayed.

Status definitions

Device Name – The name of the sensor.

Device Type – the type of sensor.

Signal Strength – the radiofrequency strength between the sensor and its linked AcuRite Access®, PC Connect Display, or Wi-Fi Display.

No Signal – a sensor reading has not been received for more than 60 seconds.

The cause of this alert is commonly due to the sensor not having battery power, or its readings cannot be sent to My AcuRite®.

For use with The AcuRite Access® or Wi-Fi Display – verify the sensor is within wireless range of the device and the device has a network (Internet) connection.

For use with a P.C. Connect Display – verify the connection between the Indoor Display and your computer is detected, power is applied to the Indoor Display, the P.C. Connect software is open, and your computer has an Internet connection.

Poor or Weak – there is an increased risk of losing communication between the sensor and its Connection Device. It’s recommended to verify the sensor’s placement and verify that the Connection Device is at least 3ft from other electronics, including the router or computer.

Strong or Excellent – communication between the sensor and its Connection Device is operating as expected, and no interference is detected.

Battery Strength – the last reported battery level of the sensor.

Good – battery life remaining is greater than 25 percent.

Low – less than 25 percent battery life left. It’s a good idea to replace the batteries soon. During this status, the status indicator color is yellow.

Not available – the battery level is not available. The sensor may have no battery power or is not in the wireless range of its Connection Device. During this status, the status indicator color is red.

Last Update – the date and time its previous reading and status was sent to My AcuRite®.

Status – a summary of any conditions that resulted in its current position.

AcuRite Iris Shows Inaccurate Temperature or Humidity

If your AcuRite Iris Display unit or My AcuRite® account shows incorrect outdoor temperature or outdoor humidity readings from your AcuRite Iris Weather Station, please review the troubleshooting suggestions below.

These steps may also be performed if you see the following error codes:

-40 degrees
158 degrees
1% humidity
99% humidity

If the temperature or humidity is inaccurate, confirm these issues first:

Make sure both the display unit and AcuRite Iris sensor are placed away from any heat sources or vents.
Make sure both the display unit and AcuRite Iris sensor are positioned away from moisture sources.
Make sure the AcuRite Iris sensor is mounted at least 5 feet off of the ground.
Confirm the display is showing four full bars of signal strength.

A -40°/158° outdoor temperature reading or a 1%/99% outdoor humidity reading is an error code reported from the outdoor sensor and is caused by corrosion.

Follow the steps below to correct;

Open your AcuRite Iris outdoor sensor by removing the (4) four screws from the bottom. The screws toward the center of the sensor are for Rain Gauge calibration only. Do not adjust these screws.
After your sensor has been opened, remove any insects, cobwebs, or debris. An old toothbrush can help to clean out the hard-to-reach places.
Use a damp cloth to clean off the rain gauge tipping buckets. Note: The damp cloth should only be used to clean the tipping buckets. Do not use to clean any other internal components.
Once separated, open the black cover in the bottom half and locate the black/red wires connected to a skinny green or blackboard- the temperature and humidity board.
Remove this board from the slot and check for any damage or corrosion. Corrosion can cause a -40°/158° outdoor temperature reading and 1%/99% outdoor humidity reading.

If no damage or corrosion is found, reassemble the sensor and perform the hard reset.

AcuRite Iris High Definition Display Reset

If you are still experiencing concerns, please contact our U.S.-based support staff by Submitting a Request or chatting with our Live Agents. If you already have an open ticket with a support agent, please reply to the last email sent.

AcuRite Iris Temperature Reading Too High

The sensor’s aspirating fan helps internal airflow ensures accurate ambient temperature readings while the sun is shining on the sensor. If the outdoor temperature readings are reporting too high, especially on hot or sunny days, verify the internal aspirating fan is running by opening the AcuRite Iris sensor and visually inspecting the fan.

Most obstructions can be cleared with a gentle puff of air if the fan is blocked by debris. However, when the fan is spinning, you will hear a humming noise.

The following troubleshooting steps can be used to hear the aspirating fan making a clicking sound or if the fan is loud when you are at least 10ft away from the sensor.

To open the AcuRite Iris sensor, you will need;

Philips-head screwdriver
AcuRite Iris Outdoor Sensor

Steps;

Remove the four outer screws on the bottom of the sensor.
Keep the screws for re-assembly.
Separate the upper and lower halves of the sensor.
Check the fan for debris, such as insects or spider webs. A gentle puff of air can clear most obstructions safely.
If no debris appears to be blocking the fan, position the top white portion of the sensor (that has the solar panel) indirect, bright sunlight.
The fan should power on immediately without any assistance.
Artificial light, such as flashlights, cannot be used as a substitute for actual sunlight. Also, overcast days may not be sunny enough to power on the fan.
To reassemble the sensor, bring the two halves of the sensor back together.
Reinstall the four outer screws to join the upper and lower portions of the sensor together.
If the fan does not spin on its own when the solar panels are exposed to direct sunlight with no clouds, a replacement wind cup assembly is suggested.

Note: Be careful not to remove or adjust the rain calibration screws located beneath the rain gauge. This replacement part is compatible with the single solar panel AcuRite Iris sensor model 06004M.

AcuRite Iris displays Inaccurate Wind Readings

If your AcuRite Iris display unit or My AcuRite® account reports inaccurate wind speed readings, please review the suggestions below.

These steps can also be used if your AcuRite Iris sensor is reporting no wind speed readings at all.

Check this too: AcuRite Atlas Weather Station How to & Troubleshooting Guide

If the wind speed readings are inaccurate:

Make sure to compare data using a sensor positioned at the same mounting height. For example, pro weather stations are typically mounted at 33-feet or higher.

Check the sensor’s location and ensure it’s mounted a minimum of 5-feet in the air with no obstructions around it. The National Weather Service recommends mounting the sensor 33 feet above the ground with no obstructions within 100 feet for the most accurate wind speeds.

Ensure wind cups are spinning freely. If they hesitate or stop, try lubricating with graphite powder or spray lubricant.

To Lubricate:

1. Remove the screw located below the sensor’s wind cups. Keep the screw for step 4.

2. Spray a small amount of lubricant into the hole. (WD-40 or graphite powder)

3. Tip the AcuRite Iris Sensor upside down (so wind cups are on the bottom), then right side up several times.

4. Reinsert the screw (removed during step 1) into the hole.

If the AcuRite Iris sensor is not reporting any wind speed, perform a hard reset.